Henry Pauling

Embarking on a structured cabling project, whether it’s for a new office build-out or an upgrade to an existing network, can feel like navigating a complex maze. There are countless details to consider, from the layout of the building to the specific needs of the end-users. Missing even one crucial piece of information during the … Read more

In the dynamic world of project management, delivering a project on time and within budget is certainly a mark of success. However, true success often extends beyond these tangible metrics to encompass the satisfaction of your most important stakeholders: your customers. Understanding their experience, pinpointing areas where you excelled, and identifying opportunities for improvement is … Read more

In the fast-paced world of real estate, building lasting relationships and fostering client loyalty is paramount. You work tirelessly to help clients find their dream homes or sell their properties, but how do you truly know if you’re hitting the mark? This is where understanding your clients’ experiences becomes invaluable. Gathering direct feedback isn’t just … Read more

Embarking on primary market research can feel like setting sail on an uncharted ocean. You know you need to gather fresh, firsthand data directly from your target audience, but where do you even begin? The thought of crafting the perfect set of questions, ensuring they’re unbiased, and cover all the necessary ground can be daunting. … Read more

Ever wondered how to truly gauge the pulse of your workforce? It’s more than just a gut feeling; understanding what makes your employees tick, what challenges they face, and what truly satisfies them is paramount for a thriving workplace. Happy employees are often more productive, more engaged, and far less likely to seek opportunities elsewhere. … Read more

You’ve put in the hard work, the project is launched, and the new system, process, or product is finally live. Congratulations! But the journey doesn’t end at deployment. In fact, one of the most crucial phases often begins right after go-live: the post implementation review. This isn’t just a formality; it’s a golden opportunity to … Read more

When you need to truly understand how people feel about a product, service, or experience, a simple “yes” or “no” often falls short. We live in a world of nuances, and sometimes, a basic rating scale from 1 to 5 just doesn’t capture the full spectrum of opinion. This is where a more granular approach, … Read more

When you’re trying to gather feedback, whether it’s from customers, employees, or a general audience, getting precise insights can be a game-changer. That’s where a well-designed 10 point scale survey comes in handy. Unlike simpler scales, a 10 point system offers a nuanced way for respondents to express their opinions, allowing for a broader spectrum … Read more

Ever wondered if your website truly hits the mark with your visitors? It is a question many site owners grapple with, and for good reason. Your website is often the first impression a potential customer gets, a digital storefront that needs to be inviting, intuitive, and effective. But how do you really know if it … Read more

Understanding your audience and the broader market landscape is crucial for any business looking to thrive. It’s not just about guessing what people want; it’s about gathering solid data that informs your decisions, minimizes risks, and opens up new opportunities. Think of market research surveys as your secret weapon, providing direct insights from the very … Read more